FAQ

  

Q. Is there a deposit required to hold my date?

A. Yes there is a $350 non-refundable deposit, and signed contract that are required to hold your wedding date. $100 goes towards booking cost, and $250 will be applied as a credit to your contract balance.  

Q. How far out are you booking?

A. Whitney is booking 9-12 months out and her senior artists are booking 4-6 months out. Earlier is always better when it comes to in-demand professionals.

Q. Is a trial included in the cost?

A. No. Trial costs are listed here, and are the exact same application as the wedding day. Trials average 90-120 minutes and give you plenty of time to chat, tweak and walk away with complete confidence for your big day. Trials include one full makeup look, and one full hair style. Additional looks and/or separate styles will incur additional cost.  

Q. Can I book a trial before sending in my deposit?

A. Yes you can! Dates book up quickly, so timing is everything and we highly suggest securing your date even prior to your trial, or you may likely lose the spot. Even with a trial on the books, brides who secure their date are given priority, so be sure to lock yours in as soon as possible.

Q. Is there a minimum to book you?

A. Yes. There is a $500 minimum on Saturdays and a $400 minimum on Fridays and Sundays. You may request a minimum waiver for certain events or times of year. Please include the request in your message of the inquiry form.

Q. How many people can you and your team handle?

A. We have yet to find a number we can't handle! All artists and assistants are trained by Whitney herself, so even when reinforcements are called in to ensure the wedding party is done within your window, everyone will look perfect!

Q. Does everyone get lashes?

A. Yes! All pricing includes lashes, but opting out of lashes will not decrease your cost. The lashes Whitney and her team use are incredibly beautiful, but manageable and natural. They will make everyone's eyes pop on camera, and will stay put through the tears, smiles, and endless hugs!

Q. Do you offer "Eyes Only?"

A. No, we do not. Most of the artistry happens in and around the eyes, so the cost would be so close to that of a full face, we have opted out of offering this. 

Q. Do you work with out of town brides who can't do trials?

A. ABSOLUTELY! Whitney and her team often work with brides that can't get in for a trial and still knock it out of the park every time. Do not worry. You are in the BEST hands!

Q. Are there any travel fees?

A. For weddings within most of St. Louis and St. Charles counties, there are not any travel fees. Areas like Pacific, MO, Eureka, MO, Augusta, Mo, etc do have travel fees. If a travel fee is required, you will see that on your services proposal. If you do not include the location for services, or it changes to a location that does have a fee, that will be added to your final bill.

Q. Why are there travel fees for my location, but not for others?

A. Beauty by Whitney artists handle over 150 weddings each year. Each wedding day during peak season has 3-5 weddings scheduled, and due to timing distance, certain locations stop artists from being able to take a second wedding during peak days. Travel fees are a small compensation for that loss of work for the artist, as well as gas a drive time.

Q. Is gratuity included in your pricing?

A. No, gratuity is not included in base pricing, but all weddings will have an automatic 20% gratuity added for all services rendered on the day of.

Q. What payments do you accept?

A. We accept cash, check and cards. All contracts will have a 3% processing fee added to the final balance. Brides are responsible for collecting payment from their parties and paying the full balance in ONE cash or card payment no less than two weeks prior to services being rendered on the day of. 

Q. Do you accept partial payments, or individual party member payments?

A. No. All payments by party members need to be collected by the Bride. Bride will be invoiced 4 weeks prior to the wedding and the balance due 2 weeks before.

Q. Will my wedding be the only one you have on my date?

A. Due to the number of inquiries each year, we have limited the number of weddings we take based on scheduling and availability. In peak season, most Saturdays have 3-5 weddings happening that day with our entire team booked out. It is important that each Bride understand we take each and every wedding very seriously and care for each Bride's timeline like it was our own. Ensuring your head counts for services, as well as checking timelines with your planners/photographers is the best way to ensure you will have no scheduling issues. No changes can be made to your contract or timeline without your Artist's approval, and no headcount numbers can be lowered (additions may be made pending approval) within 90 days of the event date.

Q. I don't know my exact headcount right now. How long do I have to finalize?

A. Headcounts need to be finalized no later than 90 days prior to the event date. If prior to that, we need to finalize your numbers due to other bookings or obligations, we will alert you of that and finalize those numbers with you at that time.